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Affichage des articles dont le libellé est Helpdesk. Afficher tous les articles

mercredi 31 octobre 2012

Activate God Mode in Windows 8

Many video games have a god mode. Windows 8 also has its own god mode! To activate it, create a new folder and add this:

.{ED7BA470-8E54-465E-825C-99712043E01C}

So you create the folder Params and then add .{ED7BA470-8E54-465E-825C-99712043E01C} So in this example the name of your folder will be ->

Params.{ED7BA470-8E54-465E-825C-99712043E01C}

Enjoy !

mercredi 28 mars 2012

How to analyze memory dump after windows crash (Blue Screen of Death)

1) Download and install the Microsoft Debugging Tools : http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx

2) Start > All programs > Debugging Tools for Windows (x86) > WinDbg > File > Symbol File Path
Then paste this line into Symbol path : SRV*c:\symbols*http://msdl.microsoft.com/download/symbols

3) File > Open Crash Dump > Select your crash dump (usually under %systemroot%/minidump)
Microsoft (R) Windows Debugger Version 6.12.0002.633 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [G:\tmp\Mini032911-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.100216-1514
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x80554040
Debug session time: Tue Mar 29 11:42:28.210 2011 (UTC + 2:00)
System Uptime: 4 days 2:09:35.447
Loading Kernel Symbols
...............................................................
..............................................................
Loading User Symbols
Loading unloaded module list
.........................................
Unable to load image ATMFD.DLL, Win32 error 0n2
*** WARNING: Unable to verify timestamp for ATMFD.DLL
*** ERROR: Module load completed but symbols could not be loaded for ATMFD.DLL
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {e20937b4, 0, bf83cc83, 1}


Could not read faulting driver name
Probably caused by : ATMFD.DLL ( ATMFD+125e9 )

Followup: MachineOwner
---------

You can obtain the detailed debugging information by enter in the prompt KD> the command !analyze -v

kd> !analyze -v
*******************************************************************************
* *
* Bugcheck Analysis *
* *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced. This cannot be protected by try-except,
it must be protected by a Probe. Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: e20937b4, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: bf83cc83, If non-zero, the instruction address which referenced the bad memory
address.
Arg4: 00000001, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS: e20937b4

FAULTING_IP:
win32k!EngUnmapFontFileFD+1c
bf83cc83 8b482c mov ecx,dword ptr [eax+2Ch]

MM_INTERNAL_CODE: 1

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: DRIVER_FAULT

BUGCHECK_STR: 0x50

PROCESS_NAME: csrss.exe

LAST_CONTROL_TRANSFER: from bffb25e9 to bf83cc83

STACK_TEXT:
b9144b6c bffb25e9 e2093788 e2093788 00006eb0 win32k!EngUnmapFontFileFD+0x1c
WARNING: Stack unwind information not available. Following frames may be wrong.
b9144ba0 bffafaba 00000000 000004a8 00000001 ATMFD+0x125e9
b9144c00 bffa5ab1 00000001 bf977f53 00000000 ATMFD+0xfaba
b9144c34 bffa2fab 00000001 bf977f53 b9144cf4 ATMFD+0x5ab1
b9144c64 bf8d1267 e3f33968 00000002 00000000 ATMFD+0x2fab
b9144c7c bf8e0428 e3f33968 b9144ca8 bf8e0491 win32k!PDEVOBJ::UnloadFontFile+0x2a
b9144c88 bf8e0491 e26d5008 e103f550 e26d5008 win32k!vCleanupFontFile+0x23
b9144ca8 bf9657f8 b9144cec 00000001 00000000 win32k!PUBLIC_PFTOBJ::bLoadAFont+0x24c
b9144ce4 bf9420a4 00000000 89ec8990 e26d6e58 win32k!PFTOBJ::bUnloadAllButPermanentFonts+0x1c8
b9144cf8 bf93261f 805b0b36 80527852 023b1f48 win32k!GreRemoveAllButPermanentFonts+0x29
b9144d10 bf861ff8 89d31558 00000000 bf861fa2 win32k!EndShutdown+0xe4
b9144d30 bf861fcc 89d31558 00000006 006afeb4 win32k!xxxSetInformationThread+0x17f
b9144d4c 8053d658 0000008c 00000006 006afeb4 win32k!NtUserSetInformationThread+0x31
b9144d4c 7c90e514 0000008c 00000006 006afeb4 nt!KiFastCallEntry+0xf8
006afeb8 00000000 00000000 00000000 00000000 0x7c90e514


STACK_COMMAND: kb

FOLLOWUP_IP:
ATMFD+125e9
bffb25e9 ?? ???

SYMBOL_STACK_INDEX: 1

SYMBOL_NAME: ATMFD+125e9

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: ATMFD

IMAGE_NAME: ATMFD.DLL

DEBUG_FLR_IMAGE_TIMESTAMP: 4802a0d3

FAILURE_BUCKET_ID: 0x50_ATMFD+125e9

BUCKET_ID: 0x50_ATMFD+125e9

Followup: MachineOwner
---------

The problem was a font problem

Netbeans - JVM creation failed

You tried to launch your Netbeans IDE and you encountered this error: 

JVM Creation Failed
In my case, under Windows XP x86, I modified this line (in configuration file C:\Program Files\NetBeans 7.0\ etc\netbeans.conf)


->netbeans_default_options="-J-client -J-Xss2m -J-Xms32m -J-XX:PermSize=32m -J-XX:MaxPermSize=384m -J-Dapple.laf.useScreenMenuBar=true -J-Dapple.awt.graphics.UseQuartz=true -J-Dsun.java2d.noddraw=true"

by this one

netbeans_default_options="-J-client -J-Xss2m -J-Xms32m -J-XX:PermSize=32m -J-Xmx256m -J-XX:MaxPermSize=128m -J-Dapple.laf.useScreenMenuBar=true -J-Dapple.awt.graphics.UseQuartz=true -J-Dsun.java2d.noddraw=true"

Same solution works for Netbeans 7.1.1

dimanche 8 janvier 2012

Roomba 563 - Error 2 - clicking noise - constantly Asking for Brushes to Be Cleaned

You have a roomba and you love it. But suddenly, it don't want to clean your home and constantly asking for brushes to be cleaned.

The roomba website say "send back to support". Well come on....

Let's go nuts !

The first thing to do is return the beast.


Pull out the tray and brushes. Unscrew the 4 screws (blue arrows).


Ok, remove the battery.


Unscrew the 4 screws (blue arrows).


You can remove the CHM (Cleaning Head Module). Roomba without its CHM


The CHM.


The blue bin is flexible. You can easily undo the two tie holding the CHM in itself (green part). This will allow you to access this. Unscrew the 6 screws of this cache.


Look at this horror ... But I have a big dog, huh that's why it's so filthy, I assure you :-p So now, clean up all this careful to put out properly and put each element in its place, and miracle! The robot no making longer this awful "clack clack" noise ;-)

vendredi 1 avril 2011

Outlook 2003 in Exchange 2010 environment : Configure Encryption with PRF files

1) Add in [Exchange Global Section]

RPCEncryptData = PT_LONG, 0x6606

2) Add in [ServiceEGS]

RPCEncryptData = 0x00004100

jeudi 24 mars 2011

Outlook : Installed add-in is not visible in Microsoft Outlook

You installed an add-in in Outlook and it is not visible.

The solution is to delete the user's profile to verify if it is not present in disabled items.

How To

Exit Outlook > C:\Document and Settings\"username"\Local settings\Application data\Microsoft\Outlook > delete extend.dat

Outlook 2003

Start Outlook > Help > About Microsoft Office Outlook > Click Disabled Items

If the add-in is included in the list, choose it and click Enable.

Restart Outlook.

Outlook 2007

Start Outlook > Tools > Trust Center > Add-ins tab > Manage dropdown menu > Disabled Items > Go

If the add-in is included in the list, choose it and click Enable.

Restart Outlook.

vendredi 14 janvier 2011

Retrieve Contacts Address Book - Outlook Cached Exchange Mode - Outlook 2010

You have changed your PC and you want to retrieve your personal contacts in Outlook.

If you use the Cached Exchange Mode in outlook here's how to do :

Click on Tools>Select E-mail Accounts Microsoft Exchange Server>Change>Check the option "Use Cached Exchange Mode"

The proccess will create the .ost files with all your contacts in C:\Documents and Settings\\Local Settings\Application Data\Microsoft\Outlook\outlook.ost

And then (http://support.microsoft.com/kb/197577)

Add the Outlook Address Book service to your profile
To add the Outlook Address Book Service to your profile in Outlook 2007, follow these steps:

1. If Outlook is running, click the File menu, and then click Exit to close Outlook.
2. Click Start, click Control Panel, click User Accounts, and then click Mail.
3. In the Mail Setup-Outlook dialog box, click E-mail Accounts.
4. In the Account Settings dialog box, click New.
5. If you see the Add New Email account-Choose E-mail Service dialog box, click the Microsoft Exchange, POP3, IMAP, or HTTP option, and then click Next.

If you see the Add New Email account-Auto Account Setup dialog box, proceed to the next step.
6. In the Add New Email account-Auto Account Setup dialog box, type your name, e-mail address, and password, and then click Next.
7. When you see the congratulations screen, click Finish.
8. Start Outlook.

To add the Outlook Address Book Service to your profile in earlier versions of Outlook, follow these steps:

1. Start Outlook.
2. On the Tools menu, click Services.
3. Confirm that the Outlook Address Book service is in the list of services. If it is not listed, click Add.
4. In the Available Information Services list, click to select the Outlook Address Book, and then click OK three times to close all dialog boxes.
5. On the File menu, click Exit and Log Off.
6. Restart Outlook using the same profile.
7. Right-click the Contacts folder, and then click Properties.
8. Click the Outlook Address Book tab to verify that the Show this folder as an e-mail Address Book check box is selected.

mardi 30 novembre 2010

SDL Trados error 800736b1

Dans SDL Trados 2009 SP3, il se peut que vous rencontriez l'erreur 800736b1 lors de l'essai d'ajout d'une base terminologique. Il faut downloader et installer Microsoft Visual C++ 2005 Service Pack 1 Redistributable Package ATL Security Update:

http://www.microsoft.com/downloads/en/details.aspx?familyid=766a6af7-ec73-40ff-b072-9112bab119c2&displaylang=en

mardi 23 novembre 2010

Decrypt Data when disk is corrupted (HPProtectTools)

La première chose à faire est de créer un disque bootable contenant le plugin safeboot.

Téléchargez BartPE: http://www.nu2.nu/download.php?sFile=pebuilder3110a.exe
Téléchargez également safeboot.zip: http://sites.google.com/site/hardyj82/Safeboot.zip?attredirects=0

Installez BartPE.
 

Dézipper safeboot.zip et copier le dossier dans le répertoire plugin de BartPE (exemple: C:\pebuilder3110a\plugin\).

Si votre disque dur est connecté en SATA, il vous faut trouver et ajouter les drivers AHCI.

Pour les ajouter à votre CD bootable, créez un dossier iastor dans C:\pebuilder3110a\drivers\SCSIAdapter\

Copier les fichiers dans C:\pebuilder3110a\drivers\SCSIAdapter\iastor

Lancez le le programme PE Builder.


Cliquez sur Builder>Plugin afin de vérifier que le plugin Safeboot est bien chargé et activé. 


Et c'est parti pour la création de votre iso bootable (vous pouvez graver directement sur le CD/DVD sans passer par la création d'un iso). 

Si vous avez un fichier .dat contenant la clé de l'encryption de votre portable, je vous conseille de la graver directement sur le cd pour plus de simplicité. Vous pouvez utiliser le champ "Custom: (include files and folders from this directory) pour faire ça.

Une fois le CD créé, il va falloir utiliser une petite ruse pour contourner le fameux "code du jour" de MacAffee. Pour ce faire, bootez la machine à décrypter, rendez-vous dans le BIOS et modifiez la date du système par la date du 21 janvier 2010.

Lorsque le logiciel wintech vous demandera le code du jour, entrez 7674 et hop vous voilà autorisé !

Diskpart offline disk d

Il vous reste à vous authentifier via le fichier .dat que vous avez généré lors du cryptage de votre machine.

Ensuite, allez pêcher les informations sur la partition à décrypter. 

"Get information disk"

Vous aurez besoin des informations "Partition Sector start" (ex.: 0153613593) et "sector count" (ex.: 0334778472)

Ensuite faites un "force crypt", entrez les informations précédemment notées et cliquez sur "Decrypt".

Voilà, pour une partition de +-200 Go, il faut +- 48H pour que le processus de décryptage soit terminé.